1. Introduction

ClearCopy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (hashed), and authentication data
• Audio Recordings: Audio files you upload or record through the Service
• Payment Information: Processed securely through Stripe. We do not store credit card details.

2.2 Information Collected Automatically

• Usage Data: Number of recordings, output types selected, feature usage
• Technical Data: IP address, browser type, device information, operating system
• Cookies: Authentication tokens and session data stored in your browser

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your audio recordings and generate text outputs
• Manage your account and subscription
• Send you service-related communications (notifications, updates)
• Monitor and analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• OpenAI: We use OpenAI's API (Whisper and GPT-4o-mini) to process your audio recordings and generate text. Your audio content is sent to OpenAI for processing.
• Stripe: Payment processing and subscription management
• Firebase (Google): Authentication, database, and file storage services
• Vercel: Hosting and deployment platform

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and authorization systems
• Regular security audits and updates
• Access controls limiting who can access your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

Audio Recordings: We retain your audio recordings and generated text outputs as long as your account is active. You may delete specific documents through the Service. Audio files may be stored temporarily for processing and then deleted.

Account Data: We retain your account information as long as your account is active. If you delete your account, we will delete or anonymize your personal information, subject to legal retention requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at support@clearcopy.ai

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:support@clearcopy.ai